Frequently asked questions
If your question is not here, send us an enquiry and we will answer it.
How do I rent a car from Australian Auto Rentals?
Browse the cars page, choose a car and send an enquiry. We contact you to confirm availability, the rental period, the total cost and what we need from you before pick-up. Online booking and payment are not available yet.
How long can I rent a car for?
From a few days to several months. Each car page lists the rental periods and prices we have set for that car, and any minimum rental period. If your period is not listed, ask us.
Are the prices on the website final?
The prices shown on a car page are the rates we have set for that car. Any other costs, such as a bond, fees, tolls or fuel, are explained when you enquire, before you commit.
What do I need to rent a car?
We confirm the requirements when you enquire. Have your driver licence details and your intended start date and rental period ready.
Can I rent with an overseas licence?
Tell us when you enquire. How long you can drive in NSW on an overseas licence depends on your circumstances, and the rules are published by Service NSW. We check your licence and arrival date so a rental does not run past the period you are allowed to drive.
Can I use a rental car for rideshare or delivery work?
Tell us your intended use when you enquire. We confirm what each car may be used for before any rental starts.
Do you list cars that are not currently available?
Sometimes. A car can show as coming soon, currently rented or temporarily unavailable. The label on the car page shows its status honestly, and you can still enquire.
Where do I pick the car up?
Pick-up arrangements are confirmed with each enquiry. Where a car page shows a pick-up location, that is where the car is based.
Tell us what you need.
Send an enquiry with your dates and we will come back to you with the cars and rates that fit.
Make an enquiry