What to have ready before you enquire about a rental car

A good enquiry gets a fast, accurate answer. These are the details that help.

Your dates

Your preferred start date and roughly how long you need the car. If the end date is uncertain, say so.

Your licence

The type of licence you hold and where it was issued. If it was issued overseas, your arrival date in Australia, because the time you may drive on it is limited.

How you will use the car

Commuting, family use, work, or something else. Tell the rental company at the start so they can confirm the car is suitable and that your use is allowed.

Your contact details

A phone number and an email address you check. Replies often include questions about your dates, so a number that is answered helps.